Changes to call centre hours
From Monday 20th July our call centre will be open Monday to Friday 8am-6pm and no longer operate at weekends. Careline, our contact centre for adult and children's social care enquiries, will remain a 24/7 service.
Call centre lines: open 8am - 6pm seven days a week.
To help us protect the vulnerable and those most in need please do not use these lines unless your call is urgent.
If you can't leave home due to Coronavirus ask for help from the Liverpool Good Neighbour Scheme.
Contact us online using the options below. Accessing services online speeds up the process as enquiries are logged straight into our systems.